Microsoft To Provide Retrofit For Xbox 360 Wireless Racing Wheel

- Press release by Microsoft

Thursday, August 23, 2007 - 09:19:09 EST

Microsoft Corporation announced today the company is taking a precautionary measure and voluntarily providing customers with a free retrofit to the Xbox 360 Wireless Wheel.

The action is being taken after Microsoft was informed of a very small number of incidents of a malfunction in the Xbox 360 Wireless Wheel, where a component in the Wheel chassis may in rare cases overheat and release smoke when the AC-DC power supply is used to energize the Wheel. There have been no reported incidences of fire, personal injury or property damage due to the component failure in the Wheel.

Owners of the Xbox 360 Wireless Racing Wheel should stop using the AC-DC power supply until they have obtained their retrofit. Owners may continue to operate the Wheel using battery power.

Owners of the Xbox 360 Wireless Racing Wheel should visit www.xbox.com/support or call Microsoft at 0800 587 1102 to register for the free retrofit and protect against the potential hazard described above. Instructions, if necessary, will be provided with the retrofit. We are notifying and will be coordinating our response activities with the relevant regulatory agencies such as the US Consumer Product Safety Commission. This may impact delivery dates.